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Performance Marketing Manager

Are you an experienced Performance Marketing Manager looking for an exciting new challenge, one where you can help consumers really save money on their digital home service products such as Broadband, TV and Mobile phones?

If so, then we really want to hear from you. We have a newly created position in our Marketing team reporting to our Head of Performance Marketing. We offer hybrid working with flexibility, so you can make the most of less commuting to work, whilst also spending time with your talented team who love making a difference for consumers.

What does your role involve?

You will maximise traffic, calls and sales generation through paid acquisition activity at a profitable cost per acquisition for our Home Digital brands and partners.

What are your main responsibilities?

• Implement our performance marketing strategy across paid acquisition channels
• Manage acquisition activities across home digital brands and partners, driving sales through online and offline channels, I.e., our website and call centre
• Manage paid search activity across Google and Bing and work closely with the business units to be in-line with the wider vertical growth strategy
• Optimise campaigns for strong impression share on brand and generic, driving profitable volume
• Day-to-day management of keywords, bids, ad copy and reporting
• Provide monthly deep dive reporting, analysis, and recommendations on key metrics, e.g., traffic, sales, spend, CPA, CVR
• Develop Facebook activity with a view to build the channel to a sizeable always-on channel and manage social acquisition and retention campaigns
• Identify, and if proven profitable, build out new acquisition channels alongside those already established/identified
• Build strong relationships with external partner brand stakeholders
• Build strong relationships with external platform stakeholders, e.g., Google, Facebook
• Regular best practice sharing with external stakeholders to keep abreast of the latest trends
• Keep the business informed about Performance Marketing trends and performance.

  What experience, knowledge and qualifications will you need?

• Demonstratable experience in Paid Search, preferably from the comparison, home services or personal finance sector
• Experience in managing Paid Search accounts of £50k+ monthly spend and optimising for a CPA or ROAS target, day-to-day management of keywords, bids, copy
• Demonstratable experience in Paid Social, preferably from the comparison, home services or personal finance sector & especially with acquisition focused campaigns optimising for a CPA
• Well-versed in Performance Marketing tools, e.g., Google Ads, Google Analytics, Facebook Business Manager, AWIN, Webgains
• Ideally you will have a degree, preferably in digital marketing, communications or similar.

  What personal skills are needed for the role?

• You are an excellent problem-solver with a high level of resilience and sound judgment
• An ambitious self-starter, willing to use own initiative
• You have strong analytical skills and the ability to translate complex data insights into actions
• You have the ability to influence key stakeholders and work effectively across the organisation
• You have highly developed verbal, written, analytical and presentation skills
• You have strong organisational and project management skills with a focus on executing process and delivering results on time
• Outside-in perspective, with the drive and desire to stay close to industry trends and identify opportunities
• You’re a hands-on, ‘roll up sleeves’ type of person with the ability to get the job done
• You are passionate about helping consumers save money on their bills and being part of the drive to create a more competitive home services.

  What we can offer:

  Our aim at Comparison Tech is to offer an inclusive great place to work for all our colleagues. We are passionate about building diverse teams and celebrate individuality. We love seeing our people grow and develop their careers with us and in return reward talent with competitive salaries and great benefits including:

• Hybrid working model, with 2 days in the office and the rest working from home each week.
• Online training material to support your career
• Online 1-2-1 coaching service
• 25 days annual leave, increasing to 30 days after 5 year’s service
• Two caring days to give you paid time to support loved ones
• Retail discount scheme
• Discount on Sky products
• Company pension
• Health Cash Plan
• Private medical cover
• Enhanced maternity, paternity and adoption pay
• Income protection cover
• Employee Assistance Programme.

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We welcome and encourage diversity in our workforce. Comparison Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

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Sky Mobile Call Centre Advisor

We have a £21,000 starting salary with the prospect to increase this to £27,000 within 11 months of working with Comparison Technology plus the opportunity to earn commission!

We are currently looking for passionate individuals who have experience of delivering amazing customer services whilst also having a natural flare for great customer conversations.

Sky mobile is the newest department to join the CT family and after you have successfully completed our 4-week inhouse training and onboarding programme you will join one of our fun Sky Mobile hybrid working teams, meaning you will have a great work life balance by working with your team in both our beautifully situated modern offices in East Sutton balanced by the opportunity of working from home.

Here at Comparison Tech, we will give you all the training and support you will need to continually develop your skills, ensuring our bonus and salary growth schemes are always within reach.

What you will do:

• Take inbound calls from prospective and existing customers interested in joining the award-winning Sky mobile service.
• Using your subject matter expert knowledge have great informative conversations with our customers about the latest range of handsets, tablets and data plans available form Sky mobile.
• Follow all FCA selling regulations as set out by CT.
• Maintain a high level of call quality and compliance.
• Work towards reaching daily, weekly and monthly conversion targets.
• Accurately and efficiently enter customer information onto our inhouse computer systems.
• So that you are proficient in your role, you will spend the first four weeks being supported by our inhouse Onboarding Team, who will assist you whilst you are learning our products and operating our systems, as you become the voice of Comparison Tech. Once successfully completed you will then move on to your shift rota.

What we can offer:

Our aim at Comparison Tech is to offer an inclusive great place to work for all our colleagues. We are passionate about building diverse teams and celebrate individuality. We love seeing our people grow and develop their careers with us and in return reward talent with competitive salaries and great benefits including:

• Salary increases after 2 months of employment if targets are met, this is then reviewed every 3 months.
• Hybrid working model, with 2 days in the office and the rest working from home each week.
• 25 days annual leave, increasing to 30 days after 5 years service.
• 37.5 hours weekly shifts. All Shifts are on a rotation between the hours of 8am-10pm, Monday to Sunday.
• NEW BENEFITS include two days of carers leave to give you paid time to support loved ones and one celebration day, that you can use for your birthday or any other special celebration.
• Retail discount scheme
• Discount on Sky products
• Extra holidays for length of service
• Company pension
• Health Cash Plan
• Private medical cover
• Enhanced maternity, paternity and adoption pay
• Income protection cover
• Employee Assistance Programme

COVID-19 considerations:

We currently have a hybrid model in place. Following 4 weeks of training and onboarding you will be given the opportunity to work from home 3 days per week. Our offices are covid secure and we take every measure to ensure our colleagues safety.

Job Types: Full-time, Permanent

Salary: £21,000.00-£27,000.00 per year