Welcome to Comparison Technologies
Price comparison is second nature to us, with our talented team bringing a huge amount of experience, ingenuity and expertise to the table. We offer comprehensive and advanced price comparison in the energy and telecoms sectors, helping a wide range of businesses offer successful switching whilst also helping consumers save money on their home services.
Whether you join us in London, Andover or Kent, you’ll enjoy a fast-paced working environment that’s both challenging and exciting, where your hard work is always rewarded. We offer competitive salaries as well as excellent benefits, and our team is always looking to work with the best and brightest in the industry. If you’re the right blend of talented, resourceful and dedicated, we want to hear from you.
Current vacancies
Telecoms Advisor
- LocationKent – The Farm
- DepartmentCall Centres
- SalaryStarting salary of £17,000 basic plus uncapped commission
- ExperienceCustomer service experience valuable
Inbound Sales Advisor
Comparison Technologies is looking for Inbound Sales Advisors to join our growing Telecoms department. This is working in our Inbound Call Centre and switching customers over to Sky for their TV, Home phone and broadband deals.
You will be someone who enjoys helping customers and working to individual and team targets.
Who are we?
Price comparison is second nature to us, with our talented team bringing a huge amount of experience, ingenuity and expertise to the table. We offer comprehensive and advanced price comparison in the energy and telecoms sectors, helping a wide range of businesses offer successful switching whilst also helping consumers save money on their home services.
Your new role?
As our Inbound Sales Advisor you will be supporting our customers through the switching process, asking questions and actively listening to what the customer is looking for to build them a Sky deal that suits their needs.
Tasks involve:
- Daily meetings to understand where the team are with targets, updates on any news and sharing in each other’s success.Taking inbound calls to customers who are looking to go through a price comparison.
- Work towards daily, weekly and monthly individual and team targets.
- Answer questions about product specifications and pricing.
- Accurately and efficiently enter customer information onto the customer database.
- Keeping up-to-date on product knowledge, services and promotions available to customers.
- Going the extra mile to ensure our customers have a positive experience with us.
Why you?
You will be someone who loves working with customers and using your questioning techniques to understand the route of the problem and come up with the best solution.
- Excellent communication skills with good data entry.
- Confident dealing with rejection and seeing it as a challenge to overcome.
- A positive attitude and the desire to deliver exceptional service to our customers.
Why join us?
You’ll join a team dedicated to upholding the highest standards, where you can learn and grow in a dynamic environment. We’re looking for people that share our values and our goals, who strive to be the best whilst energising those around them. At Comparison Technologies, we’re focused on four things teamwork, excellence, development and innovation.
You will start on a £17k basic with uncapped commission (OTE £23k) and with the opportunity to increase your basic and bonus potential after 9 months service! Our remuneration package will provide you with the opportunity to increase your basic up to £24k, plus uncapped commission (OTE £35k) through performance.
Situated in East Sutton, on the outskirts of Maidstone. We have a purpose-built office based above a golf club in the beautiful Kent countryside.
Plus when you start here, you’ll enjoy our suite of Company benefits. Including25 days annual leave + bank holidays, whichincreases to 30 days after 5 years, Pension membership , Income Protection, Private Medical Insurance, Healthcare Cash plan, Moving Day Leave, Wedding Day Leave and Paid Parental Leave, Enhanced Maternity, Paternity & Adoption pay with a returners’ bonus. Pluscompany-wide events every Summer and Winter and development as a standard part of our benefits offerings.
So if you are looking for a fun, forward thinking company that rewards you for hard work then please get in touch now!
Reports to: Senior Sales Advisor
Real Time Analyst - Contact Centre
- LocationKent - The Ridge
- DepartmentCall Centres
- Salary£25,000 - £28,000 depending on experience.
- ExperienceExperience in contact centre resource planning and scheduling
Real Time Analyst
Comparison Technologies is looking for a Real Time Analyst. This is a brand-new role for someone who has experience in contact centre resource planning and scheduling to join us at an exciting period of growth.
You will be collaborating with managers across two sales departments and a customer service team to ensure we are set up to meet the demand of customers through multiple contact channels.
Who are we?
Price comparison is second nature to us, with our talented team bringing a huge amount of experience, ingenuity and expertise to the table. We offer comprehensive and advanced price comparison in the energy and telecoms sectors, helping a wide range of businesses offer successful switching whilst also helping consumers save money on their home services.
Your new role?
As our Real Time Analyst you will be tasked with ensuring our business is staffed correctly to ensure maximum performance against service levels.
Tasks involve:
- Support the real time management of the Contact Centre by monitoring performance.
- Monitor agent adherence and incoming volumes using WFM tools, Telephony platforms and Customer Services applications.
- Develop, update and maintain capacity plans.
- Recognise and interpret trends, changes or risks and communicate to management.
- Constructively challenge non-adherence to plan by contact centre employees.
- Deliver detailed analysis and reporting to key stakeholders.
Why you?
You will be someone who loves working with data, with experience in a contact centre resource planning and scheduling role.
- Excellent written communication
- Confident relaying your findings to key stakeholders across the business.
- The ability to translate complete data into management information.
- A good understanding about typical call centre performance metrics
- Strong mathematical, analytical and organisational skills.
- Advanced MS Excel skills
- Experience with call centre technologies such as Workforce Management, ACD, Dialler, and IVR.
Why join us?
You’ll join a team dedicated to upholding the highest standards, where you can learn and grow in a dynamic environment. We’re looking for people that share our values and our goals, who strive to be the best whilst energising those around them. At Comparison Technologies, we’re focused on four things teamwork, excellence, development and innovation.
Situated in East Sutton, on the outskirts of Maidstone. We have a purpose-built office based above a golf club in the beautiful Kent countryside.
Plus when you start here, you’ll enjoy our suite of Company benefits. Including25 days annual leave + bank holidays, whichincreases to 30 days after 5 years, Pension membership , Income Protection, Private Medical Insurance, Healthcare Cash plan, Moving Day Leave, Wedding Day Leave and Paid Parental Leave, Enhanced Maternity, Paternity & Adoption pay with a returners’ bonus. Pluscompany-wide events every Summer and Winter and development as a standard part of our benefits offerings.
So if you are looking for a fun, forward thinking company that rewards you for hard work then please get in touch now!
Telecoms Manager
- LocationKent – The Farm
- DepartmentCall Centre - Telecoms
- Salary£30,000 plus bonus (£36k OTE)
- ExperienceExperience as a Manager in a contact centre environment
Telecoms Manager
Comparison Technologies is looking for a Telecoms Manager. This is a brand-new role for someone who has previously been a manager of team leaders in a contact centre. This is a great role for something that is looking to join a high performing call centre with high growth plans.
You will be supporting two team leaders to monitor performance, productivity, and quality of the Telecoms Team.
Who are we?
Price comparison is second nature to us, with our talented team bringing a huge amount of experience, ingenuity and expertise to the table. We offer comprehensive and advanced price comparison in the energy and telecoms sectors, helping a wide range of businesses offer successful switching whilst also helping consumers save money on their home services.
Your new role?
As our Telecoms Manager you will be responsible for creating a high performing, productive and quality focused team.
Tasks involve:
- Creating and promoting an environment that encourages top performance and high morale.
- Build effective relationships with providers, client services team and partners.
- Using a proactive approach tocontinuous improvements to benefit productivity.
- Apply
Working with us
When you work with Comparison Technologies, you’ll join a team dedicated to upholding the highest standards, where you can learn and grow in a friendly and dynamic environment. We’re looking for people that share our values and our goals, who strive to be the best whilst energising those around them. At Comparison Technologies, we’re focused on four things:
Teamwork
Collaboration is important at Comparison Technologies, and we work to create an atmosphere where all ideas are valid and we enhance each other’s abilities. No matter where you work in the company, you’re open and honest with partners, customers and colleagues. Using teamwork, we grow and succeed together.
Excellence
We try to set a new standard of excellence with everything we do at Comparison Technologies. This means striving for excellence not just in your own work, but others too. You’ll always be ensuring that you’re working to the highest standard, with your work representing both you and the company.
Development
At Comparison Technologies, we encourage personal and company-wide development in everything we do. Improving our capabilities is important to us and we’ll ensure that you’re equipped with all the skills and training you need to thrive and create the best end-product possible.
Innovation
We believe it’s ok to make mistakes in order to innovate and take ourselves to the next level. This means constantly trying new techniques for the way we work, taking risks and learning in order to improve. Innovation is at the core of what we do here, and you’ll carry that ethos with you in your day-to-day activities.
Locations
London
Our London location is based in the heart of the city and is easily commutable, being just minutes from Waterloo, London Bridge, Southwark and Blackfriars stations. Our team here is often joined by representatives from Andover and Kent, making the London office a vibrant hub of activity. With specialists from all pillars of Comparison Technologies working here, London offers a fast-paced and proactive working environment, perfect for someone brimming with talent and looking to take the next step.
Our London office lets you experience a taste of everything the city has to offer right on its doorstep. This includes frequent after-work drinks at one of the many bars and pubs in the area, unique social events and plenty of opportunities to explore the city’s diverse food markets, transforming your lunchtime in the process.
Andover
Situated in Weyhill, Hampshire (so technically just outside Andover), our Andover office is a centre of innovation, creativity and positivity. Featuring diverse teams of developers, designers, account managers and marketers, Andover is packed with a wide range of talents and personalities.
Our Andover location is easily commutable from surrounding areas such as Southampton, Salisbury and Basingstoke. The team enjoys regular social nights out, table tennis and foosball at lunchtimes, a constant stream of sweet and savoury treats (thanks to our much-loved local bakery) and the occasional Friday afternoon pint. If you’re eager to learn, can collaborate well with others and have a good sense of humour, you’ll feel right at home here.
Kent - The Farm & The Ridge
Both our call centre sites are based in Kent, which is also the base of our finance, IT, commercial and HR departments. There is an energetic and friendly working culture. Join either of our Kent locations and you’ll find somewhere you can develop your skills among like-minded people and are rewarded for your hard work, with incentives and prizes offered to the best performing advisors every month.
Both Kent locations feature large break areas that allow everyone to socialise and hang out together, with a pool table injecting a bit of friendly competition to proceedings. If you’re ambitious, looking to join an exciting industry or want a role that lets you expand your horizons, our Kent offices are the ideal place for you.