Digital Sales Advisor

Location: East Sutton

Hours: 37.5 Hours Full-Time

Salary: £17,000 Plus uncapped commission (OTE £23k to £25k)

We are a progressive and expanding business that has now become one of the UK’s leading price comparison services. We have been acknowledged as a Top 50 Megagrowth business in Kent working with all the big names in the comparison and switching industry and have an excellent reputation!

Working for us as a Digital Sales Advisor you will work in our brand new offices based in the beautiful Kent countryside.

Your New Role?

1. You will work with big companies such as Sky, Virgin, TalkTalk and First Utility.

2. Taking Inbound calls from domestic customers helping them save money on their TV, Home phone and Broadband packages.

3. Making outbound calls to customers who have used our Engeryhelpline service and have opted in for a call back from our Telecoms Team the previous day.

4. Guide them through the switching process, meeting their wants and needs.

5. Reaching and exceeding daily targets.

Why work for us?

Not only do we offer a competitive salary plus a generous uncapped commission structure, we provide everyone with a comprehensive training package which equips you with a variety of information, knowledge and skills that you will need to succeed and excel.

You will also receive,

= 25 days annual leave,

= Pension scheme,

= Healthcare cashback,

= Shopping rewards (including ½ price cinema tickets, 10-20% discounts at a number of high street stores)

Senior Telecoms Advisor

Comparison Technologies has an exciting opportunity for a people manager to join our Telecoms Sales department. You will be supporting our Telecoms Team Leader in the day to day management of a team of Sales Advisors, helping them to achieve their daily sales targets.

You will be working in a positive working environment where your supervisory experience and excellent organisational skills will be used every day.

This is a permanent, full time opportunity (Shift pattern) with a basic salary of £21,000 per year plus monthly bonus (OTE £27k per year).

Who are we?

Price comparison is second nature to us, with our talented team bringing a huge amount of experience, ingenuity and expertise to the table. We offer comprehensive and advanced price comparison in the energy and telecoms sectors, helping a wide range of businesses offer successful switching whilst also helping consumers save money on their home services.

Your new role?

As our Senior Sales Advisor you will be tasked with motivating and coaching a team of sales advisors who help our customers compare and save on their TV, home phone and broadband packages.

Tasks involve:

= Providing management cover in the Team Leader’s absence.

= Motivating a team of sales advisors to help them meet their sales targets.

= Daily, weekly and monthly reporting track staff performance.

= Provide coaching and feedback to the telecoms team members on their performance regarding targets, cancellations and call quality.

= Help manage the SLA’s and call flow.

= Provide the highest possible standard of customer service at all times.

= Maintains working knowledge of products and services sold and keeps current on industry developments.

Why you?

You will be organised, hard-working and have previous management or supervisory experience. You know how to get the best out of your team members. You don’t need to have come from a sales or call centre environment, we are just looking for someone who cares about their team and enjoys seeing them achieve their goals.

= Previous management/ supervisory experience within any industry.

= Experience of working towards targets, KPIs

= Extremely organised with good administration skills.

= Have a positive attitude and the desire to deliver a quality service to customers.

= IT Literate

= A clear and confident communicator both written and verbal.

Why join us?

You’ll join a team dedicated to upholding the highest standards, where you can learn and grow in a dynamic environment. We’re looking for people that share our values and our goals, who strive to be the best whilst energising those around them. At Comparison Technologies, we’re focused on four things teamwork, excellence, development and innovation.

Both our call centre sites are based in Kent, which is also the base of our finance, IT, commercial and HR departments. There is an energetic and friendly working culture. Join either of our Kent locations and you’ll find somewhere you can develop your skills among like-minded people and are rewarded for your hard work, with incentives and prizes offered to the best performing advisors every month.

Both Kent locations feature large break areas that allow everyone to socialise and hang out together, with a pool table injecting a bit of friendly competition to proceedings. If you’re ambitious, looking to join an exciting industry or want a role that lets you expand your horizons, our Kent offices are the ideal place for you.

Plus when you start here, you’ll enjoy our suite of Company benefits. Including 25 days annual leave + bank holidays, whichincreases to 30 days after 5 years, Pension membership , Income Protection, Private Medical Insurance, Healthcare Cash plan, Moving Day Leave, Wedding Day Leave and Paid Parental Leave, Enhanced Maternity, Paternity & Adoption pay with a returners’ bonus. Plus company-wide events every Summer and Winter and development as a standard part of our benefits offerings.

So if you are looking for a fun, forward thinking company that rewards you for hard work then please get in touch now!

Reports to: Telecoms Team Leader