Work with us

Comparison Technologies (CT) is a multi-channel price comparison enabler in home services (energy, broadband, TV, telephone and breakdown cover), created through Inflexion’s simultaneous buyouts of energyhelpline (2002) and UK Web Media (2001) in April 2018.

The combination of these two businesses to form Comparison Technologies created the only independent player in the UK that can provide multi-channel, online and offline (call centre), price comparison-driven switching in the home services category.

You will be a pivotal member of the Partnerships department, which is a fundamental element of the growth and development of CT.

As an Account Manager, you will be responsible for managing key accounts across a wide range of industries, including media, fintech, financial services, estate agents, government and more.

Your new role:

You will be supporting our partners such as Compare the Market, Ofgem, The Telegraph, Clear Score to develop marketing plans to engage with their customers across a range of products. Maximising the potential income generated by each partner.

As the partners’ conduit into our business, you will be required to work closely with each department to deliver their requirements.

Key duties include:

= To create, agree and deliver marketing plans across a range on channels that maximises the products revenue for our Partners and us.

= Lead and manage the implementation of your plan, coordinating activities, between the Partners and other departments.

= Owning the P&L for each of your partner accounts

= Supporting the Head of Account Management in producing the targets for each partner to go into the annual budgets working with the relevant internal departments.

= Work with the Head of each Product to generate new ideas on ways to maximise the Partners’ revenue, and work with various business functions to implement them.

= Operate as the lead point of contact for all matters and issues specific to your Partners.

= Actively manage current contracts and renegotiate contracts to ensure best outcome for both parties.

= Proactively up-sell and cross-sell opportunities to grow the partnership.

= Produce regular reports on progress of Partners against objectives and key activities planned.

= Conduct regular account management meetings with each partner by phone and face to face

= Create new and innovative ideas to ensure sustained customer engagement with the products.

= Analyse, interpret and act upon sales and reports data for each partner

What do we need from you?

= Account Management experience within a B2B service industry.

= Experience creating marketing and promotional plans.

= Confident creating new opportunities within existing partnerships and developing multi-level relationships within a partner.

= Confidence in liaising with clients and colleagues.

= The ability to manage in a fast moving environment dealing at all levels in the organisation.

= The ability to manage a growing client and deliver opportunities.

= Excellent numerical and English skills.

= Clear and confident communicator, both written and verbal.

= Confidence in reviewing and understanding data.

= Excellent organisational and interpersonal skills.

Why join us?

Following the merger and investment from Inflexion CT has exciting and aggressive growth plans. By working in the Partnerships team, no two days are the same. Liaising with a varying range of brands and services, you are able to flex your creative muscles to develop innovative and engaging campaigns.

We have modern offices based in Blackfriars (as well as Kent, Andover and Bangalore) and offer an excellent benefits package; including a salary of £35k plus 20% OTE bonus, 25 days annual leave, season ticket loans, pension and an excellent healthcare scheme.

Senior Sales Advisor:

Comparison Technologies has an exciting opportunity for a Senior Sales Advisor to join our Energy Sales Team.

This role is permanent, full time (37.5 hours) per week.

Hours – Monday – Friday with a mixture of 9am until 5pm, 10am and 6pm or 12pm until 8pm shifts. One in every three weekends (either Saturday or Sunday) 9am until 5pm with a day in lieu.

Salary - £21,000 per annum plus bonus (earning potential including bonus up to £27k)

As a Senior Sales Advisor you will be supporting the team leader in the management of the Energy Team who are responsible for helping customers save money by helping them assess energy costs and tariffs and supporting them through the switching process.

Who are we?

As a progressive and expanding business, we have now become one of the UK’s leading price comparison services based in East Sutton, Kent. We provide the easiest way for consumers to get great value on their household bills through exceptional technology, relationships, data and deals.

Your New Role:

= Provide management cover in the Team Leader’s absence.

= Provide daily, weekly, and monthly reporting to track staff performance.

= Assist the team leader when required with additional projects.

= Provide customers with price comparisons and switching customers to new suppliers where appropriate.

= Provide coaching and feedback to the sales advisors on their performance regarding targets, cancellations and call quality.

= Work to daily, weekly and monthly targets.

= To help manager SLA’s and call flow.

= Provide the highest possible standard of customer service at all times.

To be successful in this position you will have:

= Proven sales background with a track record of successfully hitting and exceeding targets.

= Clear and confident communicator.

= Ambitious and target driven

= Positive attitude and the desire to deliver a quality service to customers/

= Coaching, mentoring or management experience highly desirable.

We think CTL is a great place to work and somewhere you can use your talents to make a real different to our customers and business.

We invest in our people to make sure they excel in their roles and are able to progress their career with us. Your first week will be involve learning the ropes during our paid induction training. From there you will join the Energy department and start applying what you have learnt in training working alongside the Energy Team Leader.

Why work for us?

= Competitive salary, plus commission.

= Comprehensive training programme.

= 25 days annual leave, plus Moving Day and Wedding Day leave, pension, Vitality healthcare, shopping rewards (including ½ price cinema tickets, 10-20% discounts at a number of high street stores)

= The opportunity to build and shape your career.

= Free parking.

Comparison Technologies LTD has an exciting opportunity to join our growing Account Management Team in our Blackfriars Office. Comparison Technologies LTD is the new parent company unifying the expertise of two long-established and successful price-comparison companies, whose brandsinclude energyhelpline.com, moneyhelpline.com, broadband-finder.co.uk anddigital-tv.co.uk.We connect consumers with excellent deals on energy, broadband, digital TV, phone lines and money products – with the aim of making everyday bills as affordable as possible

As our Account Manager, you will be responsible for managing accounts with our energy suppliers and therefore we are seeking someone who understands energy tariff data and how it is used within a domestic energy supplier.

Your new role:

As an Account Manager, you will be responsible for managing all accounts with energy suppliers for our customer on-boarding and analysis tool products. Our Partners include EDF, First Utility, Bulb, Ovo Energy and Co-op Energy.

Key duties include:

= Supporting Partners in using and maximising the benefits from the Insight Tool.

= Lead and manage the implementation of high level plans, coordinating activities, between the Partners and other departments.

= Work with the Head of each Product to generate new ideas on ways to maximise the Partners’ energy revenue, and work with various functions to implement them.

= Operate as the lead point of contact for all matters and issues specific to your Partners.

= Actively manage current contracts and renegotiate contracts to ensure best outcome for both parties.

= Proactively up-sell and cross-sell opportunities to grow the partnership.

= Produce regular reports on progress of Partners against objectives and key activities planned.

= Be the main point of contact for pricing and business analysis teams for the Insight Tool to assist suppliers in developing their domestic energy pricing strategy

= Be the main point of contact for the IT and Development team for the White Label website or API

What do we need from you?

= Account Management experience or experience working in the domestic energy team at an energy supplier.

= Familiarity with tariff data and how it is used by a domestic energy supplier.

= Confidence in liaising with clients and colleagues.

= The ability to manage in a fast moving environment dealing at all levels in the organisation.

= The ability to manage a growing client and deliver opportunities.

= Excellent numerical and English skills.

= Clear and confident communicator, both written and verbal.

= Confidence in reviewing and understanding data.

= Excellent organisational and interpersonal skills

= Familiarity about the industry and how an energy supplier’s internal pricing team works

= A good understanding of the energy market, its wholesale pricing and how tariffs are built

Why join us?

We are a progressive and expanding organisation with lots of exciting plans ahead to continue our success as a Company and ensure that Comparison Technology continues to be a great place for us to work. We have modern offices based in Blackfriars and offer an excellent benefits package; including a competitive salary of £45k plus 10% OTE bonus, 25 days annual leave, season ticket loans, pension and excellent healthcare scheme. Plus much more!

If this sounds like your next role then please apply now to avoid disappointment.

Responsibilities of Job

a) CRM strategy

= Design and develop a new CRM strategy for the organisation across email and other channels as appropriate.

= Create a strategy to optimise all stages of the customer journey from initial site visit/enquiry through to retention

= Work closely with colleagues across the business to develop detailed customer segmentation, using known data and predictive modelling, to create differentiated contact strategies by segment.

b) Campaign creation, execution and optimisation

= Work closely with internal copywriting and design teams to develop communications that improve the customer experience and deliver commercial objectives.

= Ensure best practice standards are met to maximise deliverability, open, engagement and conversion rates of all communications.

= Design and deliver manual, triggered and automated campaigns and communications.

= Develop a test and learn approach to campaign implementation

= Constantly analyse campaign performance to refine plans based on performance metrics.

= Work closely with performance marketing colleagues to complement CRM activity with targeted digital advertising as appropriate.

c) General

= Budget ownership - accountable for delivering volume, revenue and gross profit targets across all CRM activity

= Playing a lead role in the implementation of a new ESP/CRM

= Ensuring compliance with GDPR, PECR and other relevant regulations

= Work closely with the analytics team to develop CRM performance reports and dashboards for senior stakeholders

= Work closely with Business Analysis and Technology teams to ensure the accuracy and compliance of the customer database.

Person Specification

= Considerable experience of developing and delivering CRM and customer marketing strategy for an online business.

= Highly commercial with proven experience of improving retention and customer lifetime value in a similar role

= Highly analytical - able to dig into the data, define segmentation strategies and continually optimise campaign/channel performance

= Strong excel competencies and comfortable working with complex data

= Well rounded expertise encompassing analytical skills, technical capability and creativity

= Ability and interest to both develop the CRM strategy and complete the hands on execution

= Experience of building multichannel contact strategies incorporating email, DM and outbound calling

= Extensive knowledge of email marketing and DM best practice

= Considerable experience of working with ESP and CRM tools (experience of specifying and implementing new tools and systems preferred)

= Excellent communication skills and attention to detail

= Able to build strong working relationships across the wider organisation, including call centre, technology, compliance and all other relevant teams.

= Strong project management skills and ability to juggle multiple priorities

= Self-starter – proactive and excited by the challenge of a ‘greenfield’ opportunity

= Knowledge and experience of price comparison and/or energy sectors would be a bonus

Comparison Technologies LTD has an opportunity to join our Marketing team based at our Andover office. This role would suit someone who is passionate about digital marketing with an interest in paid channels and data analysis.

The role of the Performance Marketing Executive is to support the performance and analysis channels through running, optimising and helping to grow the paid channel, whilst working closely with our digital analytics team to setup and develop an effective reporting function across our key business verticals.

Your goal will be to help ensure our performance marketing efforts have the highest possible ROI to help facilitate & achieve our growth targets alongside developing an in depth working knowledge of Analytics in order to drive and develop our in house reporting capability.

Your new role:

The responsibilities of the Performance Marketing Executive are:

● Support the delivery of business targets through paid digital channels

● Deliver efficient cost effective advertising campaigns improving and maintaining paid channels

● Evaluate the delivery of performance marketing campaigns

● Report on campaign channel effectiveness and give insight to teams, management and stakeholders

● Analyse performance and data looking for trends and opportunities to improve and maximise the return on investment

● Research and share industry changes using appropriate tools and software to enhance performance channels

● Develop expert knowledge of paid search platforms, affiliate management platforms and analytics platforms to deliver reporting

● Develop skills in Adwords scripting to help enable more in-depth trend analysis

● To achieve and maintain Google & Bing Ads Qualified Professional status

● To develop knowledge across business verticals to help/support the paid search team covering team absences

Sales Advisors

Location:East Sutton

Hours:Full time37.5 hours (Shift Pattern)

Salary:Starting salary £17k basic plus uncapped commission (OTE £21k), with the opportunity to increase your basic and bonus potential after just 9 months service! Our remuneration package will provide you with the opportunity to increase your basic up to £24k, plus uncapped commission (OTE £35k) through performance.

Your new role?

Your new role will involve talking to domestic customers who are looking to save money on their energy bills. You will be asking them questions to understand their needs and searching for a deal that is best for them and supporting them during the switching process.

Why our role?

This is a rewarding position where you are helping people to find the best deal possible. You will be a part of a highly successful and cohesive team working towards individual and team targets. As well as providing an excellent work environment with great job opportunities, we offer a competitive salary plus a generous uncapped commission structure, we provide everyone with a comprehensive training package, which equips you with the information, knowledge, and skills that you will need to succeed and excel.

You will also receive,

= 25 days annual leave.

= Free Parking.

= Modern and spacious offices.

= Pension scheme.

= Healthcare cashback.

= Shopping rewards (including ½ price cinema tickets, 10-20% discounts at a number of high street stores)

Customer Service Advisor

£19,570

Permanent, full time 37.5 hours: Monday – Friday 9am – 5pm or 10am – 6pm and 1 in 6 Sundays 9am until 5pm with day in lieu.

Due to growth we have a brand new opportunity for an enthusiastic, motivated and customer focused individual to join our Customer Services Team.

Who are we?

Energy Helpline (part of Comparison Technologies) has become one of the UK’s leading price comparison services helping people to save money on their energy bills.

We help hundreds of households save money on their utility bills every day. We work with all the big names in the comparison energy and switching industry and have an excellent reputation!

Your new role?

You will be responsible for answering customer queries, by telephone and email taking ownership of the customer issue and liaising between energy suppliers and the customer to provide a solution whilst delivering exceptional customer service.

To be a successful Customer Service Advisor you will be highly numerate with excellent spoken and written English, with some experience within a customer-focused role. You will need to be confident dealing with high call and email volumes working calmly and prioritising your workload. You will be confident building relationships, trust with your customers, and have the ability to comprehend complex technical information and explain it to customers in a clear and concise manner.

Why work for us?

Not only do we offer a competitive salary but you will also be joining a fast paced and friendly customer service department. You will receive a comprehensive training package, which equips you with a variety of information, knowledge, and skills that you will need to succeed. We also offer you the opportunity to build and shape your career, either into management or moving into other areas of the business.

Plus 25 days annual leave (increased to 30 after 5 years’ service), Vitality, pension membership, life cover, income protection cover, support with development.

If you think that this sounds like your next role and you thrive in a customer orientated environment then we would love to hear from you.