Our Story A business built on helping consumers get better deals
What sets us apart?
Connecting consumers to brilliant deals excites us.
We partner with all kinds of businesses to develop made-to-measure comparison and switching services for their own customers, backed by insightful data and great tech.
We also power switching directly to consumers through our own brands – Broadband Finder, Broadband Compared, Digital TV and Mobile Phones – making us true consumer and switching experts.
Our deep, long-standing relationships with all major home services providers afford us access to a huge range of the very best deals. At the same time, we’re also offering providers an efficient way to reach millions of customers who could benefit from switching.
We offer best-in-class customer service, with over 500 agents across 3 global locations handling over 2 million queries a year via phone, email and web, 7 days a week. With over 15 years’ telesales experience, our advisors can guide customers through the comparison and switch process with ease.
We set and achieve high standards of quality and compliance throughout our call centre activity, which is reflected in customer feedback. Our call centre advisors are a vital link for many customers who are seeking help to find the best deal – including those who need extra support.
And it doesn’t stop at our call centres. Across the business, each and every one of our dedicated, highly motivated teams is driven by helping people get better value from their home services and championing consumers each and every day.
Across the business, each and every one of our dedicated, highly motivated teams is driven by helping people get better value.
Our story so far...
Beginning life back in 2002, here’s how Comparison Tech has grown into the business it is today.
2002
Affiliate marketing agency UK Web Media is launched, as is switching service Switch and Give
2003
Switch and Give launches one of the first major energy price comparison call centres and becomes Energy Helpline
2004/2005
UK Web Media begins relationships with telecoms giants BT and Sky
2007
UK Web Media launches TV, broadband and mobile phone comparison websites
2009
New partnerships formed with household names such as Daily Mail, The Telegraph and Compare the Market
2012
Over £100 million saved for customers through collective switching campaigns
2018
UK Web Media and Energy Helpline merge to form Comparison Tech
2018
Comparison Tech launches innovative insights platform to help suppliers and stakeholders with market analysis
2019
After extensive research, Energy Helpline launches a brand-new website and achieves ‘Excellent’ Trustpilot rating
2019
Comparison Tech appoints Julie Harris as CEO
2020
Comparison Tech develops real-time switching solution for faster, even more reliable switching
2020
The business moves to full remote working due to the COVID-19 pandemic, without any loss of service
2020
Comparison Tech unveils a new suite of reporting and analytics tools
2020
Comparison Tech launches its new diversity and inclusion strategy
2020
Comparison Tech launches a streamlined suite of services, comprised of comparison, marketing, voice and analytics
2020
Comparison Tech boosts call centre capability across three continents
2021
Comparison Tech launches cloud-based Amazon Connect in call centres, revolutionising communication with its customers
2021
Comparison Tech launches Fast Switch, helping consumers to switch even faster and more simply than ever before
The Future
With our vast tech capabilities, the possibilities are endless - whether it’s helping consumers easily navigate emerging mobile and satellite broadband services, driven by increased demand for home working, or developing innovative solutions to help the UK’s shift to electric vehicles.
We look forward to signing up even more big name partners, across a vast variety of sectors, to offer innovative switching solutions for their customers.